HIV Health Services Center

The HIV Health Services Center serves people living with HIV by providing comprehensive and compassionate medical treatment, nursing care and social services.

Services

In addition to HIV care, we provide:

  • On-site primary health care
  • Medical case management
  • Mental health
  • Nutrition
  • Clinical pharmacist

We work in medical teams which include a provider, nurse, medical assistant and medical case manager. This model helps us to provide you with the best comprehensive care.

Appointments

We offer both pre-scheduled and same-day appointments. Each provider has a few appointments on their schedule that can only be scheduled for the same day. This gives you a better opportunity to see your own provider should an urgent issue come up. If your provider is not available, you are able to see another provider for urgent issues.

Insurance

We accept most major insurance plans or offer services on a sliding-scale fee. No one is refused service for the inability to pay.

Becoming a Patient

Call 503-988-5020 to schedule a new patient intake appointment. You will speak with the case manager of the day who will complete a screening with you over the phone, assign you to a medical team, and schedule you an intake. In most cases, you can be seen within 2 weeks of your first call to the clinic.

Your First Visit

Please arrive 15 minutes early for your intake appointment to complete paperwork. Bring proof of:

  • Residency
  • Income
  • Insurance

Your first visit is an intake appointment that consists of three parts:

Case Management Assessment At your intake, you will meet with a medical case manager who will complete an assessment with you to determine what your needs are and what referrals and assistance can be provided. Case managers can assist with:

  • Housing
  • Mental health
  • Alcohol and drug issues
  • Food
  • Transportation
  • Other important services

In addition, our case managers will review your options for insurance and help you enroll if you are eligible.

Medical History Review On the same day, you will meet with a nurse who will review your medical history and discuss any urgent health or medication issues with you.

Labs The final part of your intake will be to have your blood drawn.

You will see your provider the following week to review your lab results and address any other health issues you may have.