Mental Health Crisis Intervention

Mental Health Call Center

(503) 988-4888

Toll-Free: 1 (800) 716-9769

TTY: (503) 988-5866

The Mental Health Call Center is staffed 24 hours a day, seven days a week by a highly-educated, well-trained staff. The call center offers

  • Crisis Counseling by phone, with translation services for non-English speakers
  • 24/7 mobile crisis outreach for in-person assessment
  • Referral to low-cost or sliding-scale agencies
  • Help finding mental health providers, including those who have culturally linguistically specific services
  • Information about non-crisis community resources

Crisis System Feedback

We are asking for input about the crisis system of care: what you think works and where you think it needs improvement. Your opinions are important to us so please take some time to answer questions on a short survey

Other area mental health crisis lines:

Clackamas County
(503) 655-8585

Washington County
(503) 291-9111

Clark County
(360) 696-9560
1-(800) 686-8137

Urgent Walk-In Clinic

2415 SE 43rd Ave.
Portland, OR
Open 7 am to 10:30 pm, seven days a week


Our hearts go out to the members of our community who have been impacted by the terrible tragedy at Clackamas Town Center. We also send our thoughts and condolences to the community of Newtown, Connecticut.

Many of us have been shaken by these traumatic events. Here are some resources about dealing with traumatic events and explaining them to your children. Please do not hesitate to call the crisis line at 503-988-4888 if you need help. You are not alone.

Healing After Trauma Skills: A Manual for Professionals, Teachers, and Families Working with Children After Trauma/Disaster

The National Child Traumatic Stress Network: Responding to a School Crisis

The Effects of Trauma on Schools and Learning

Coping with a Traumatic Event


Mental Health Crisis Resources

New 2013 Call Center Crisis Line Poster - Stop

New 2013 Call Center Crisis Line Poster - Hold On

New 2013 Call Center Crisis Line Poster - Hope


Heeseung Kang, Mental Health Call Center Supervisor
(503) 988-5464 ext. 26854
Fax: (503) 988-3137


June 2012 Report on Suicide Prevention Activities sponsored by Multnomah County

Documents